Privacy policy

At Crispy Fried Chicken Underwood, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or use third-party delivery platforms.

Information We Collect

When you use our website to place pickup orders or submit inquiries, we may collect:

  • Your name
  • Contact details (phone number, email address)
  • Pickup order details
  • Any other information you voluntarily provide

When you order through third-party delivery platforms (UberEats, Menulog, etc.), those platforms handle your delivery information according to their own privacy policies. We do not store or access your personal details from these platforms.

How We Use Your Information

We use your information to:

  • Process and prepare your pickup orders
  • Contact you regarding your order if necessary
  • Send promotional offers or updates, only if you opt-in
  • Improve our services and customer experience

Sharing of Information

Your personal information collected on our website is never sold or rented to third parties.

Delivery information is handled exclusively by the third-party platforms you choose to use.

Data Security

We implement reasonable measures to protect the personal information collected through our website from unauthorized access, misuse, or disclosure.

Your Rights

You may:

  • Request access to the information we hold about you
  • Ask for corrections or deletion of your data
  • Opt out of promotional communications at any time

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:

📍 Address: Shop A/2806 Logan Road, Underwood, QLD 4119, Australia
📧 Email: order@cfcunderwood.au
📞 Phone: 07 3423 3085